Are you using free email services like Yahoo!, Gmail, etc.? One of the biggest benefits of using them is not being “tied” to an Internet Service Provider if you decide to switch later on. Leo Notenboom, of Ask Leo! fame, has written a great article on the “cost” and risk of using free email services; it also discusses how to prepare for a disaster (loosing access to your account), and drives home the fact that there is usually no customer support for these services because they are free and revenue is not generated to provide salaries for tech support.