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We are getting several calls from clients thinking there is something wrong with their computer or electronic device because they are having issues with their online banking. It’s probably not your equipment. Online banking is experiencing a very high demand now, which is making banking sites hard to access, or they are very slow in responding to user requests. Try accessing your banking website at another time, or just be patient.
Google has released a critical security update for the Google Chrome browser. This only affects the desktop version; mobile apps are not affected. If you are on version 80; you are up to date. Not sure how to check? Watch this video from Britec09 to learn how.
I always try to stress the importance of having a backup plan. It’s not a matter of if, but when disaster will happen. Having a backup plan can protect what is most important to you. Some of the hardest conversations I have with a client is explaining there is either no way to recover their data, or it could be recovered if he/she wants to spend hundreds of dollars. Backups can be as simple as just backing up data files like documents, pictures, etc. Imaging backups provide a complete operating system backup. The latest Sans Ouch! Newsletter explains the process of backing up in detail. I highly recommend clicking on this link to read the article. If you don’t have a backup system in place, I highly recommend giving us a call to determine and implement a backup solution ASAP.
Crooks are always looking for ways to steal your hard earned money. Through education, social media, and news outlets the public knows many of the ploys they have been using. Unfortunately, the bad guys are now buying information about you obtained through public records, or security breaches to convince you that you need to send them money. I highly recommend that you read this month’s San Ouch! Newsletter to understand the new threats, and how to best protect yourself against them.
The credit freeze process is now free thanks to a new federal law. If you want extra protection against identity theft, and junk mail read this article to learn more. This ability is a win for the American consumer.
You hear the names Amazon Echo and Google Home more and more these days. These are two of the most popular devices to control equipment in your home via voice command and the Internet. These smart devices all belong to the Internet of Things (I0T). While they provide convenience, they also come with security concerns. Please read the latest Sans Ouch! Newsletter to learn more about this trend, and how to best protect yourself.
You almost hate to hear your phone ring because it’s a 50-50 chance it’s some type of unwanted solicitation, or a scam. As a rule, I don’t answer my personal phone unless I know the caller. If it’s someone with a legitimate reason to call, they will leave a message, and I will call them back. In the latest edition of the Sans Ouch! Newsletter you can learn about the main scams, and how to protect yourself from becoming a victim.
In the June issue of the SANS Ouch! newsletter they explain in clear everyday language what malware is, what it can do to your computer, and the simple things you can do to protect yourself. The two biggest things I tell my clients is backup your personal data (or be prepared to loose it), and use common sense when on the Internet. Don’t allow yourself to be manipulated or panicked into doing something you normally wouldn’t if a “Microsoft” pop-up comes up in your browser. When in doubt, give us a call.