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Sans Ouch! Newsletter – Password Managers

September 6, 2017 by William Chriscoe

One of the biggest complaints I hear from clients is the necessity for long and complicated passwords required by websites to protect their accounts and personal information. Once you need passwords for more than two or three websites, people have a hard time keeping them straight in their heads without committing them to paper, or saving them as a file somewhere on your computer. Another issue is that password that you only use in case of an emergency, for example an email password in Outlook or Thunderbird. A solution to this issue is to use a password manager. This Sans Ouch! newsletter gives you great information on the basics or password manager programs. It pays to do your research and choose the program that works best for you. I personally use and recommend LastPass. It has both free and paid versions, and is easy to learn. If you need any help in setting up a password manager, please give us a call.

Filed Under: Security Tagged With: Sans Ouch!

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Will’s Reduced Work Schedule For The Week of 9/4/17

September 5, 2017 by William Chriscoe

Below is my reduced work schedule for the week of 9/4/17. I will be updating this if there is a need to change things to provide client flexibility, or due to medical issues related to my recovery process. During this time, you can reach me directly on the phone. As always, you can reach out to me via email or text, and I will respond at my earliest convenience. I have retained the experienced technicians that have been helping me during this time, and are available to help remotely when I am not working. Thank you for your understanding as I strive to get back to work full-time.

Mon 9/4- Labor Day

Tue 9/5- 2-5 pm

Wed 9/6- 2-5 pm

Thu 9/7- 2-5 pm

Fri 9/8- 10 am-1 pm

Filed Under: General Tagged With: FACS

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Will’s Reduced Work Schedule For The Week of 8/28/17

August 28, 2017 by William Chriscoe

Below is my reduced work schedule for the week of 8/28/17. I will be updating this if there is a need to change things to provide client flexibility, or due to medical issues related to my recovery process. During this time, you can reach me directly on the phone. As always, you can reach out to me via email or text, and I will respond at my earliest convenience. I have retained the experienced technicians that have been helping me during this time, and are available to help remotely when I am not working. Thank you for your understanding as I strive to get back to work full-time.

Mon 8/28- 2-5 pm

Tue 8/29- 2-5 pm

Wed 8/30- 10 am-1 pm

Thu 8/31- 10 am-1 pm

Fri 9/1- 10 am-1 pm

Filed Under: General Tagged With: FACS

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Will’s Reduced Work Schedule For The Week of 8/21/17

August 21, 2017 by William Chriscoe

Below is my reduced work schedule for the week of 8/21/17. I will be updating this if there is a need to change things to provide client flexibility, or due to medical issues related to my recovery process. During this time, you can reach me directly on the phone. As always, you can reach out to me via email or text, and I will respond at my earliest convenience. I have retained the experienced technicians that have been helping me during this time, and are available to help remotely when I am not working. Thank you for your understanding as I strive to get back to work full-time.

Mon 8/21- 2-5 pm

Tue 8/22- 10 am-1 pm

Wed 8/23- 2-5 pm

Thu 8/24- 2-5 pm

Fri 8/25- 2-5 pm

Filed Under: General Tagged With: FACS

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Scambusters: Can You Trust Your Facebook Friends?

June 14, 2017 by William Chriscoe

Facebook scams are at an all time high. I know I usually get at least one friend request from someone pretending to be one of my established Facebook friends every week. This excellent article from Scambusters gives you plenty of information on how not to become a victim, and how to lessen the chance someone would ever want to spoof your Facebook account by hiding your friends list from everyone but yourself. I highly recommend you implement that recommendation immediately.

Filed Under: Security Tagged With: Scambusters

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Sans Ouch! Newsletter – Lessons From WannaCry (Latest Ransomware Attack)

June 12, 2017 by William Chriscoe

The latest Ouch! newsletter has great information regarding the recent WannaCry ransomware attack, and how to make sure you are as prepared as possible to not be a victim of this, or any of the next generation variants that will eventually show up. Unfortunately, the “bad guys” are making too much money to stop.

Filed Under: Security Tagged With: Sans Ouch!

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Cyberattacks Are Here to Stay…Unfortunately

May 15, 2017 by William Chriscoe

You have been hearing about the scary cyberattack causing all types of problems on a global scale in the news. The good news is if you are using a currently supported operating system (Windows 7 or higher) you are protected. If you use Malwarebytes Premium you would have been protected regardless of whether or not your operating system was still supported. Companies and individuals running unsupported or unpatched operating systems are the real targets of these crooks. Microsoft in an unprecedented move, even released a patch for XP and Vista operating systems to stem the ransomware’s impact. I’m afraid it’s going to get worse before it gets better. Remember: keep your operating system updated. If you are not already using Malwarebytes Premium, now may be the time to start. This is just the beginning of the new norm. Please contact us if you have any questions about your security status/risk.

Filed Under: Security

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Sans Ouch! Newsletter – Securing Today’s Online Kids

May 3, 2017 by William Chriscoe

The latest Ouch! newsletter has great information regarding how to help children be safe and secure online. Good communication and education are the keys to achieving this goal.

Filed Under: Security Tagged With: Sans Ouch!

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WordPress Websites Are Under Attack; Make Sure You Aren’t Part of the Problem

April 18, 2017 by William Chriscoe

Unpatched home routers are being used to attack WordPress websites across the Internet. Wordfence, a WordPress website security company, has documented the problem in detail, and developed a simple tool to test your home router to see if it’s vulnerable. It contains detailed information on how to interpret the results. The main thing to keep in mind is that if the router is owned by your Internet Service Provider (ISP), you will probably have to contact them. If you own your own router, you will need to deal with any issues discovered. As always, if you need help with this or any other issue, we are here to help.

Filed Under: Security Tagged With: Internet

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The New Build of Windows 10, Named “The Creators Edition” Is Here

April 14, 2017 by William Chriscoe

The latest build of Windows 10, Number 15063, named “The Creators Edition” has begun being pushed to Windows 10 users this week. Don’t be alarmed if it takes time for the update to be delivered to your desktop. Just like with the previous build, “The Anniversary Edition”, Microsoft starts with computers running the latest hardware and has the least chance of compatibility issues, and then progresses to the older machines. The process to get everyone updated is estimated to take about two months. My recommendation is to wait until the update is downloaded to your computer. This will provide you with the best chance of not experiencing any problems or issues. If you just can’t wait, you can go to Windows Update and click the link that will allow you to manually download the latest build. As with previous builds, allow a couple of hours for the download and install. I’ve been using the Creators Edition for the past week. It has a lot of new features for those that use Microsoft software. My two biggest complaints is that the Control Panel shortcut has been eliminated from the context menu when right clicking the start button, and my laptop seems to take longer when starting up. I have got around the Control Panel inconvenience by pinning the Control Panel icon to my taskbar. I’m hoping my startup times will improve as the “bugs” are taken care of.

Filed Under: General Tagged With: win10

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Services

  • Computer Diagnostics
  • Data Backup Solutions
  • Data Transfer/Recovery
  • Computer Repair
  • Computer Training
  • Virus/Malware Removal

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336-552-3228
County Line Road
Reidsville, NC 27320

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Sun – Closed
Mon – 9:00 am-5:00 pm
Tues – 9:00 am-5:00 pm
Wed – 9:00 am-5:00 pm
Thu  – 9:00 am-5:00 pm
Fri    – 9:00 am-5:00 pm
Sat    – By Appointment Only

Testimonials

  • Will has helped us out with many different computer projects and with IT troubleshooting issues. I recommend using him for all your business or residential needs. Read More
    Lee Hannah
  • I have personally used Will's services, I found him to be very knowledgeable and results oriented. I would confidently recommend his services to anyone. Read More
    Charles Dix
  • I have known Will Chriscoe since 2010. His workmanship and problem solving abilities far exceed those of other individuals I have had the opportunity to use in the Reidsville, NC area. He is honest, candid, very knowledgeable, and IT literate. Since leaving the professional business environment, Will has become my personal IT specialist, trainer, and... Read More
    Georgia Straight
  • Will Chriscoe is and always will be my "computer guy"... top-notch, A1 service; smart beyond belief and one of the nicest people you'll ever meet. We're now good friends and I'm so proud to refer him without question. He has many clients who will say the same. Keep up the good work, Will. I wish... Read More
    Mary Susan Wilkie
  • William provides extremely responsive (Lightening Fast), Top Notch Service! Had answers for something even someone as Techie as myself was scratching his head with! Great guy to do business with!!! Read More
    Dave Hobley
  • I called Family Affair Computer Solutions, LLC because our network was down. Our network is very important in completing daily tasks, and productivity was impacted. FACS, LLC was able to restore the network after troubleshooting the situation, and it seems to be running better than before. I will be using Family Affair Computer Solutions, LLC... Read More
    Jimmy Whitesell
    RA Whitesell Contractors
  • Family Affair Computer Solutions, LLC has provided many computer-related services to the last church I served, Leaksville Moravian. The company built a new church computer which is performing extremely well. A two-tier backup system was implemented to protect the church's data. I am happy to recommend them to others. Read More
    Rev. Robert E. Peterson
    Retired Moravian Minister

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