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Your Privacy On The Internet

April 5, 2017 by William Chriscoe

There has been a lot in the news recently about Congress repealing privacy laws that will allow Internet Service Providers (ISPs) to sell their subscriber’s usage data to interested third parties. The first thing to know is that the laws that have been repealed, were actually never enacted! We the people, are in the same boat we were in before the repeal made the news. I think we can all agree that any loss of privacy is a step in the wrong direction, and something that we all need to try and hold our elected representatives accountable for.

The good news is that there is no need to go subscribe to a Virtual Private Network (VPN) service, at least not at this time. The data ISPs collect is not broken down to the individual level. It’s very broad and generic. For example, they are not selling the fact that Bill was on msn.com at 10 am on Monday morning, however the fact that 20% of NC internet users access msn.com daily is data that advertisers will pay good money to find out.  Continue accessing the Internet with confidence, at least for now.

Filed Under: Security

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Sans Ouch! Newsletter – Passwords/Passphrases

April 5, 2017 by William Chriscoe

The latest Ouch! newsletter has great information regarding how to create complex passwords/passphrases that are easily remembered and hard for crooks to hack. Short or “normal word”passwords are typically the weakest link in account security. Following the recommendations in this article will help your accounts safe.

Filed Under: Security Tagged With: Sans Ouch!

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Ask Bob Rankin: Gadget Insurance & Extended Warranties

March 23, 2017 by William Chriscoe

I see more and more people being talked into extended warranties on their new devices. I have also heard horror stories from folks when they try to use the “no hassle”, “any issues, and we give you a new device” extended warranty they purchased. This well written article by Bob Rankin explains in detail why it may be better to “self insure” yourself instead of purchasing an extended warranty.

Filed Under: General Tagged With: Ask Bob

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Ask Leo! Article: Are Free Email Services Worth It?

March 14, 2017 by William Chriscoe

Are you using free email services like Yahoo!, Gmail, etc.? One of the biggest benefits of using them is not being “tied” to an Internet Service Provider if you decide to switch later on. Leo Notenboom, of Ask Leo! fame, has written a great article on the “cost” and risk of using free email services; it also discusses how to prepare for a disaster (loosing access to your account), and drives home the fact that there is usually no customer support for these services because they are free and revenue is not generated to provide salaries for tech support.

Filed Under: General Tagged With: Ask Leo!

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Social Engineering Video

March 8, 2017 by William Chriscoe

It doesn’t matter how much security you put into place, we the end user tend to be the weakest link when the “bad guys” take advantage of our human nature through social engineering. They determine the best ways to get you to make a hasty decision without thinking of the security consequences. I recommend watching this Sans video that will explain the concept of social engineering in more detail. Always remember, when in doubt, contact us before clicking on something, or dialing that number to a fake tech support company. Unfortunately, this is becoming more common place with each passing day.

Filed Under: Security Tagged With: Sans Video

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Sans Ouch! Newsletter – Securely Using Mobile Apps

March 7, 2017 by William Chriscoe

The latest Ouch! newsletter has great information regarding how to safely and securely use apps on mobile devices. Apple devices have a more vetted system to prevent malicious apps, but even they have trouble keeping them out of the Apple app store. Android devices are open source, and the thing that makes them so popular, are also what makes their app store more vulnerable to malicious apps. The tips shared will definitely help keep your devices safer. Click here to read the newsletter.

Filed Under: Security Tagged With: Sans Ouch!

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Malwarebytes Partnership

March 6, 2017 by William Chriscoe

I’ve always been a big believer in the Malwarebytes company and product. I’m proud to announce that FACS, LLC is now partnering with Malwarebytes to better service our clients. I look forward to the new opportunities this provides for both our company and our clients.

I realize version 3 has had some “bumps in the road” with the real time protection unexpectedly cutting itself off, but the latest build update seems to finally have addressed that quirk. I have been impressed with the responsiveness Malwarebytes has shown to this critical issue. If you are experiencing this problem, you should uninstall your current version, and download the latest version of the software from the Malwarebytes website. If you are still having a problem, please contact us for assistance.

Filed Under: Security Tagged With: FACS, Malwarebytes

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Welcome to the New & Improved FACS, LLC Website!!

March 6, 2017 by William Chriscoe

Welcome to the third version of our company website. What better way to celebrate our eighth anniversary in business than with a website overhaul. We are really happy with the new design, and the blogging capabilities that will allow us to better communicate with our customers more directly. We have been somewhat disappointed that only 20% of our Facebook followers actually see our posts. Hopefully, this will address that issue.

Filed Under: General Tagged With: FACS

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336-552-3228
County Line Road
Reidsville, NC 27320

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Testimonials

  • Will has helped us out with many different computer projects and with IT troubleshooting issues. I recommend using him for all your business or residential needs. Read More
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  • I have personally used Will's services, I found him to be very knowledgeable and results oriented. I would confidently recommend his services to anyone. Read More
    Charles Dix
  • I have known Will Chriscoe since 2010. His workmanship and problem solving abilities far exceed those of other individuals I have had the opportunity to use in the Reidsville, NC area. He is honest, candid, very knowledgeable, and IT literate. Since leaving the professional business environment, Will has become my personal IT specialist, trainer, and... Read More
    Georgia Straight
  • Will Chriscoe is and always will be my "computer guy"... top-notch, A1 service; smart beyond belief and one of the nicest people you'll ever meet. We're now good friends and I'm so proud to refer him without question. He has many clients who will say the same. Keep up the good work, Will. I wish... Read More
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  • William provides extremely responsive (Lightening Fast), Top Notch Service! Had answers for something even someone as Techie as myself was scratching his head with! Great guy to do business with!!! Read More
    Dave Hobley
  • I called Family Affair Computer Solutions, LLC because our network was down. Our network is very important in completing daily tasks, and productivity was impacted. FACS, LLC was able to restore the network after troubleshooting the situation, and it seems to be running better than before. I will be using Family Affair Computer Solutions, LLC... Read More
    Jimmy Whitesell
    RA Whitesell Contractors
  • Family Affair Computer Solutions, LLC has provided many computer-related services to the last church I served, Leaksville Moravian. The company built a new church computer which is performing extremely well. A two-tier backup system was implemented to protect the church's data. I am happy to recommend them to others. Read More
    Rev. Robert E. Peterson
    Retired Moravian Minister

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