Will’s Reduced Work Schedule For The Week of 8/21/17

August 21, 2017 by Will Chriscoe

Below is my reduced work schedule for the week of 8/21/17. I will be updating this if there is a need to change things to provide client flexibility, or due to medical issues related to my recovery process. During this time, you can reach me directly on the phone. As always, you can reach out to me via email or text, and I will respond at my earliest convenience. I have retained the experienced technicians that have been helping me during this time, and are available to help remotely when I am not working. Thank you for your understanding as I strive to get back to work full-time.

Mon 8/21- 2-5 pm

Tue 8/22- 10 am-1 pm

Wed 8/23- 2-5 pm

Thu 8/24- 2-5 pm

Fri 8/25- 2-5 pm

Scambusters: Can You Trust Your Facebook Friends?

June 14, 2017 by Will Chriscoe

Facebook scams are at an all time high. I know I usually get at least one friend request from someone pretending to be one of my established Facebook friends every week. This excellent article from Scambusters gives you plenty of information on how not to become a victim, and how to lessen the chance someone would ever want to spoof your Facebook account by hiding your friends list from everyone but yourself. I highly recommend you implement that recommendation immediately.

Sans Ouch! Newsletter – Lessons From WannaCry (Latest Ransomware Attack)

June 12, 2017 by Will Chriscoe

The latest Ouch! newsletter has great information regarding the recent WannaCry ransomware attack, and how to make sure you are as prepared as possible to not be a victim of this, or any of the next generation variants that will eventually show up. Unfortunately, the “bad guys” are making too much money to stop.

Cyberattacks Are Here to Stay…Unfortunately

May 15, 2017 by Will Chriscoe

You have been hearing about the scary cyberattack causing all types of problems on a global scale in the news. The good news is if you are using a currently supported operating system (Windows 7 or higher) you are protected. If you use Malwarebytes Premium you would have been protected regardless of whether or not your operating system was still supported. Companies and individuals running unsupported or unpatched operating systems are the real targets of these crooks. Microsoft in an unprecedented move, even released a patch for XP and Vista operating systems to stem the ransomware’s impact. I’m afraid it’s going to get worse before it gets better. Remember: keep your operating system updated. If you are not already using Malwarebytes Premium, now may be the time to start. This is just the beginning of the new norm. Please contact us if you have any questions about your security status/risk.

Sans Ouch! Newsletter – Securing Today’s Online Kids

May 3, 2017 by Will Chriscoe

The latest Ouch! newsletter has great information regarding how to help children be safe and secure online. Good communication and education are the keys to achieving this goal.

WordPress Websites Are Under Attack; Make Sure You Aren’t Part of the Problem

April 18, 2017 by Will Chriscoe

Unpatched home routers are being used to attack WordPress websites across the Internet. Wordfence, a WordPress website security company, has documented the problem in detail, and developed a simple tool to test your home router to see if it’s vulnerable. It contains detailed information on how to interpret the results. The main thing to keep in mind is that if the router is owned by your Internet Service Provider (ISP), you will probably have to contact them. If you own your own router, you will need to deal with any issues discovered. As always, if you need help with this or any other issue, we are here to help.

The New Build of Windows 10, Named “The Creators Edition” Is Here

April 14, 2017 by Will Chriscoe

The latest build of Windows 10, Number 15063, named “The Creators Edition” has begun being pushed to Windows 10 users this week. Don’t be alarmed if it takes time for the update to be delivered to your desktop. Just like with the previous build, “The Anniversary Edition”, Microsoft starts with computers running the latest hardware and has the least chance of compatibility issues, and then progresses to the older machines. The process to get everyone updated is estimated to take about two months. My recommendation is to wait until the update is downloaded to your computer. This will provide you with the best chance of not experiencing any problems or issues. If you just can’t wait, you can go to Windows Update and click the link that will allow you to manually download the latest build. As with previous builds, allow a couple of hours for the download and install. I’ve been using the Creators Edition for the past week. It has a lot of new features for those that use Microsoft software. My two biggest complaints is that the Control Panel shortcut has been eliminated from the context menu when right clicking the start button, and my laptop seems to take longer when starting up. I have got around the Control Panel inconvenience by pinning the Control Panel icon to my taskbar. I’m hoping my startup times will improve as the “bugs” are taken care of.

Your Privacy On The Internet

April 5, 2017 by Will Chriscoe

There has been a lot in the news recently about Congress repealing privacy laws that will allow Internet Service Providers (ISPs) to sell their subscriber’s usage data to interested third parties. The first thing to know is that the laws that have been repealed, were actually never enacted! We the people, are in the same boat we were in before the repeal made the news. I think we can all agree that any loss of privacy is a step in the wrong direction, and something that we all need to try and hold our elected representatives accountable for.

The good news is that there is no need to go subscribe to a Virtual Private Network (VPN) service, at least not at this time. The data ISPs collect is not broken down to the individual level. It’s very broad and generic. For example, they are not selling the fact that Bill was on msn.com at 10 am on Monday morning, however the fact that 20% of NC internet users access msn.com daily is data that advertisers will pay good money to find out. Continue accessing the Internet with confidence, at least for now.

Sans Ouch! Newsletter – Passwords/Passphrases

April 5, 2017 by Will Chriscoe

The latest Ouch! newsletter has great information regarding how to create complex passwords/passphrases that are easily remembered and hard for crooks to hack. Short or “normal word”passwords are typically the weakest link in account security. Following the recommendations in this article will help your accounts safe.

Ask Bob Rankin: Gadget Insurance & Extended Warranties

March 23, 2017 by Will Chriscoe

I see more and more people being talked into extended warranties on their new devices. I have also heard horror stories from folks when they try to use the “no hassle”, “any issues, and we give you a new device” extended warranty they purchased. This well written article by Bob Rankin explains in detail why it may be better to “self insure” yourself instead of purchasing an extended warranty.