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Reidsville, NC 27320
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Equifax Information Breach – Are You Affected?

September 18, 2017 by William Chriscoe

We are highly recommending that all our clients go to the following website to verify whether or not they have been impacted by the Equifax breach that made national news last week. If you have been affected, Equifax will provide you with a year of free credit monitoring. Be sure and read the fine print of the agreement. We have been told accepting the agreement prevents you from joining any future class action lawsuits. Make the right choice for yourself. Click here to see if you have been affected.

If you have, there are three options available to you:

1- Equifax will give you the one year of credit monitoring, but there may be strings.

2- You can call all three credit bureaus and do a credit watch. It’s free, and requires companies to verify the request for credit is legitimate. The downside is crooks would just bypass this.

3- You can call all three credit bureaus and do a credit freeze. It’s $10 per bureau, but your credit is locked down. The downside it will be $30 a pop if you ever need new credit.

Filed Under: Security

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32-Bit CCleaner Compromised By Hackers

September 18, 2017 by William Chriscoe

A popular windows operating system cleaner, CCleaner, has had the 32 bit version compromised by hackers. Luckily the majority of folks now have 64 bit operating systems. If you aren’t sure if you are affected, you can just download the latest version, and run your anti-virus and/or Malwarebytes scan(s) to verify your system is clean. More details about this can be found here.

 

Filed Under: Security

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Will’s Reduced Work Schedule For The Week of 9/18

September 18, 2017 by William Chriscoe

Below is my reduced work schedule for the week of 9/18/17. I will be updating this if there is a need to change things to provide client flexibility, or due to medical issues related to my recovery process. During this time, you can reach me directly on the phone. As always, you can reach out to me via email or text, and I will respond at my earliest convenience. I have retained the experienced technicians that have been helping me during this time, and are available to help remotely when I am not working. Thank you for your understanding as I strive to get back to work full-time.

Mon 9/18- 2-5 pm

Tue 9/19- 2-5 pm

Wed 9/20- 2-5 pm

Thu 9/21- Off

Fri 9/22- 10 am-1 pm

Filed Under: General Tagged With: FACS

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Will’s Reduced Work Schedule For The Week of 9/11/17

September 11, 2017 by William Chriscoe

Below is my reduced work schedule for the week of 9/11/17. I will be updating this if there is a need to change things to provide client flexibility, or due to medical issues related to my recovery process. During this time, you can reach me directly on the phone. As always, you can reach out to me via email or text, and I will respond at my earliest convenience. I have retained the experienced technicians that have been helping me during this time, and are available to help remotely when I am not working. Thank you for your understanding as I strive to get back to work full-time.

Mon 9/11- 10 am-1 pm

Tue 9/12- 12-3 pm

Wed 9/13- 2-5 pm

Thu 9/14- 12-3 pm

Fri 9/15- 10 am-1 pm

Filed Under: General Tagged With: FACS

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Sans Ouch! Newsletter – Password Managers

September 6, 2017 by William Chriscoe

One of the biggest complaints I hear from clients is the necessity for long and complicated passwords required by websites to protect their accounts and personal information. Once you need passwords for more than two or three websites, people have a hard time keeping them straight in their heads without committing them to paper, or saving them as a file somewhere on your computer. Another issue is that password that you only use in case of an emergency, for example an email password in Outlook or Thunderbird. A solution to this issue is to use a password manager. This Sans Ouch! newsletter gives you great information on the basics or password manager programs. It pays to do your research and choose the program that works best for you. I personally use and recommend LastPass. It has both free and paid versions, and is easy to learn. If you need any help in setting up a password manager, please give us a call.

Filed Under: Security Tagged With: Sans Ouch!

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Will’s Reduced Work Schedule For The Week of 9/4/17

September 5, 2017 by William Chriscoe

Below is my reduced work schedule for the week of 9/4/17. I will be updating this if there is a need to change things to provide client flexibility, or due to medical issues related to my recovery process. During this time, you can reach me directly on the phone. As always, you can reach out to me via email or text, and I will respond at my earliest convenience. I have retained the experienced technicians that have been helping me during this time, and are available to help remotely when I am not working. Thank you for your understanding as I strive to get back to work full-time.

Mon 9/4- Labor Day

Tue 9/5- 2-5 pm

Wed 9/6- 2-5 pm

Thu 9/7- 2-5 pm

Fri 9/8- 10 am-1 pm

Filed Under: General Tagged With: FACS

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Will’s Reduced Work Schedule For The Week of 8/28/17

August 28, 2017 by William Chriscoe

Below is my reduced work schedule for the week of 8/28/17. I will be updating this if there is a need to change things to provide client flexibility, or due to medical issues related to my recovery process. During this time, you can reach me directly on the phone. As always, you can reach out to me via email or text, and I will respond at my earliest convenience. I have retained the experienced technicians that have been helping me during this time, and are available to help remotely when I am not working. Thank you for your understanding as I strive to get back to work full-time.

Mon 8/28- 2-5 pm

Tue 8/29- 2-5 pm

Wed 8/30- 10 am-1 pm

Thu 8/31- 10 am-1 pm

Fri 9/1- 10 am-1 pm

Filed Under: General Tagged With: FACS

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Will’s Reduced Work Schedule For The Week of 8/21/17

August 21, 2017 by William Chriscoe

Below is my reduced work schedule for the week of 8/21/17. I will be updating this if there is a need to change things to provide client flexibility, or due to medical issues related to my recovery process. During this time, you can reach me directly on the phone. As always, you can reach out to me via email or text, and I will respond at my earliest convenience. I have retained the experienced technicians that have been helping me during this time, and are available to help remotely when I am not working. Thank you for your understanding as I strive to get back to work full-time.

Mon 8/21- 2-5 pm

Tue 8/22- 10 am-1 pm

Wed 8/23- 2-5 pm

Thu 8/24- 2-5 pm

Fri 8/25- 2-5 pm

Filed Under: General Tagged With: FACS

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Scambusters: Can You Trust Your Facebook Friends?

June 14, 2017 by William Chriscoe

Facebook scams are at an all time high. I know I usually get at least one friend request from someone pretending to be one of my established Facebook friends every week. This excellent article from Scambusters gives you plenty of information on how not to become a victim, and how to lessen the chance someone would ever want to spoof your Facebook account by hiding your friends list from everyone but yourself. I highly recommend you implement that recommendation immediately.

Filed Under: Security Tagged With: Scambusters

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Sans Ouch! Newsletter – Lessons From WannaCry (Latest Ransomware Attack)

June 12, 2017 by William Chriscoe

The latest Ouch! newsletter has great information regarding the recent WannaCry ransomware attack, and how to make sure you are as prepared as possible to not be a victim of this, or any of the next generation variants that will eventually show up. Unfortunately, the “bad guys” are making too much money to stop.

Filed Under: Security Tagged With: Sans Ouch!

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Family Affair Computer Solutions, LLC

336-552-3228
County Line Road
Reidsville, NC 27320

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Sun – Closed
Mon – 9:00 am-5:00 pm
Tues – 9:00 am-5:00 pm
Wed – 9:00 am-5:00 pm
Thu  – 9:00 am-5:00 pm
Fri    – 9:00 am-5:00 pm
Sat    – By Appointment Only

Testimonials

  • Will has helped us out with many different computer projects and with IT troubleshooting issues. I recommend using him for all your business or residential needs. Read More
    Lee Hannah
  • I have personally used Will's services, I found him to be very knowledgeable and results oriented. I would confidently recommend his services to anyone. Read More
    Charles Dix
  • I have known Will Chriscoe since 2010. His workmanship and problem solving abilities far exceed those of other individuals I have had the opportunity to use in the Reidsville, NC area. He is honest, candid, very knowledgeable, and IT literate. Since leaving the professional business environment, Will has become my personal IT specialist, trainer, and... Read More
    Georgia Straight
  • Will Chriscoe is and always will be my "computer guy"... top-notch, A1 service; smart beyond belief and one of the nicest people you'll ever meet. We're now good friends and I'm so proud to refer him without question. He has many clients who will say the same. Keep up the good work, Will. I wish... Read More
    Mary Susan Wilkie
  • William provides extremely responsive (Lightening Fast), Top Notch Service! Had answers for something even someone as Techie as myself was scratching his head with! Great guy to do business with!!! Read More
    Dave Hobley
  • I called Family Affair Computer Solutions, LLC because our network was down. Our network is very important in completing daily tasks, and productivity was impacted. FACS, LLC was able to restore the network after troubleshooting the situation, and it seems to be running better than before. I will be using Family Affair Computer Solutions, LLC... Read More
    Jimmy Whitesell
    RA Whitesell Contractors
  • Family Affair Computer Solutions, LLC has provided many computer-related services to the last church I served, Leaksville Moravian. The company built a new church computer which is performing extremely well. A two-tier backup system was implemented to protect the church's data. I am happy to recommend them to others. Read More
    Rev. Robert E. Peterson
    Retired Moravian Minister

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