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Verify/Update Google Chrome Now

February 27, 2020 by William Chriscoe

Google has released a critical security update for the Google Chrome browser. This only affects the desktop version; mobile apps are not affected. If you are on version 80; you are up to date. Not sure how to check? Watch this video from Britec09 to learn how.

Filed Under: Security Tagged With: Britec09

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Best Kept iPhone Setting Secret That Can Save Your Life

February 25, 2020 by William Chriscoe

I came across this TitBits article about how you can setup emergency contacts and medical information through the Medical ID setting on the iPhone. I didn’t realize the importance of setting this up until I read the article. I recommend setting up your medical information at your earliest convenience; it could just save your life.
https://tidbits.com/2020/02/18/double-check-your-iphones-medical-id-emergency-contacts/

Filed Under: General Tagged With: TidBits

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Sans Ouch! Newsletter – Got Backups?

August 7, 2019 by William Chriscoe

I always try to stress the importance of having a backup plan. It’s not a matter of if, but when disaster will happen. Having a backup plan can protect what is most important to you. Some of the hardest conversations I have with a client is explaining there is either no way to recover their data, or it could be recovered if he/she wants to spend hundreds of dollars. Backups can be as simple as just backing up data files like documents, pictures, etc. Imaging backups provide a complete operating system backup. The latest Sans Ouch! Newsletter explains the process of backing up in detail. I highly recommend clicking on this link to read the article. If you don’t have a backup system in place, I highly recommend giving us a call to determine and implement a backup solution ASAP.

Filed Under: Security Tagged With: Sans Ouch!

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Sans Ouch! Newsletter – Personalized Scams

February 6, 2019 by William Chriscoe

Crooks are always looking for ways to steal your hard earned money. Through education, social media, and news outlets the public knows many of the ploys they have been using. Unfortunately, the bad guys are now buying information about you obtained through public records, or security breaches to convince you that you need to send them money. I highly recommend that you read this month’s San Ouch! Newsletter to understand the new threats, and how to best protect yourself against them.

Filed Under: Security Tagged With: Sans Ouch!

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Credit Freeze Process Is Now Free!

October 17, 2018 by William Chriscoe

The credit freeze process is now free thanks to a new federal law. If you want extra protection against identity theft, and junk mail read this article to learn more. This ability is a win for the American consumer.

Filed Under: General, Security Tagged With: Ask Bob

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Sans Ouch! Newsletter – Smart Home Devices

August 1, 2018 by William Chriscoe

You hear the names Amazon Echo and Google Home more and more these days. These are two of the most popular devices to control equipment in your home via voice command and the Internet. These smart devices all belong to the Internet of Things (I0T). While they provide convenience, they also come with security concerns. Please read the latest Sans Ouch! Newsletter to learn more about this trend, and how to best protect yourself.

Filed Under: Security Tagged With: Sans Ouch!

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Sans Ouch! Newsletter – Phone Call Attacks & Scams

July 6, 2018 by William Chriscoe

You almost hate to hear your phone ring because it’s a 50-50 chance it’s some type of unwanted solicitation, or a scam. As a rule, I don’t answer my personal phone unless I know the caller. If it’s someone with a legitimate reason to call, they will leave a message, and I will call them back. In the latest edition of the Sans Ouch! Newsletter you can learn about the main scams, and how to protect yourself from becoming a victim.

Filed Under: Security Tagged With: Sans Ouch!

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Sans Ouch! Newsletter – Stop That Malware

June 7, 2018 by William Chriscoe

In the June issue of the SANS Ouch! newsletter they explain in clear everyday language what malware is, what it can do to your computer, and the simple things you can do to protect yourself. The two biggest things I tell my clients is backup your personal data (or be prepared to loose it), and use common sense when on the Internet. Don’t allow yourself to be manipulated or panicked into doing something you normally wouldn’t if a “Microsoft” pop-up comes up in your browser. When in doubt, give us a call.

Filed Under: Security Tagged With: Sans Ouch!

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Get Ready…Windows 10 Is Preparing to Install April 2018 Update

May 2, 2018 by William Chriscoe

Windows 10 users got a month reprieve from the next semi-annual major update, April 2018 Update. It was released on 4/30, so it barely got released before it needed to be renamed. Microsoft has developed a method of rolling out these major updates. The company releases it to people who want to download and install it manually first. Next, it’s released via Windows Update to the newest computers. Microsoft then takes the data they learn, and fixes issues that are reported. Finally, it’s rolled out to older computers. I recommend waiting until the April 2018 Update shows up in Windows Update. The actual terminology will be “Feature Update to Windows 10 Version 1803”. The size of the download, and the install process remains basically the same. I was pleasantly surprised that there was absolutely no questions or actions required from me other than just signing in after your computer reboots. It’s been my best upgrade experience to date. I have been surprised that I already have client’s being pushed the update. In the past, it was several weeks before that occurred. Hopefully, everything will go OK for you as well. If not, FACS, LLC is here to help you with all your computer needs. Give us a call!

Filed Under: General Tagged With: update, win10

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Sans Ouch! Newsletter – Stop That Phish

April 23, 2018 by William Chriscoe

Phishing is one of the newer weapons the “bad guys” use to try and trick you into giving them personal information. They use our humanity against us by making us curious, or trying to instill a sense or urgency. Learn more about phishing, and how not to become a victim by reading the latest Sans Ouch! Newsletter. You will be glad you did.

Filed Under: Security Tagged With: Sans Ouch!

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  • Computer Diagnostics
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336-552-3228
County Line Road
Reidsville, NC 27320

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Testimonials

  • Will has helped us out with many different computer projects and with IT troubleshooting issues. I recommend using him for all your business or residential needs. Read More
    Lee Hannah
  • I have personally used Will's services, I found him to be very knowledgeable and results oriented. I would confidently recommend his services to anyone. Read More
    Charles Dix
  • I have known Will Chriscoe since 2010. His workmanship and problem solving abilities far exceed those of other individuals I have had the opportunity to use in the Reidsville, NC area. He is honest, candid, very knowledgeable, and IT literate. Since leaving the professional business environment, Will has become my personal IT specialist, trainer, and... Read More
    Georgia Straight
  • Will Chriscoe is and always will be my "computer guy"... top-notch, A1 service; smart beyond belief and one of the nicest people you'll ever meet. We're now good friends and I'm so proud to refer him without question. He has many clients who will say the same. Keep up the good work, Will. I wish... Read More
    Mary Susan Wilkie
  • William provides extremely responsive (Lightening Fast), Top Notch Service! Had answers for something even someone as Techie as myself was scratching his head with! Great guy to do business with!!! Read More
    Dave Hobley
  • I called Family Affair Computer Solutions, LLC because our network was down. Our network is very important in completing daily tasks, and productivity was impacted. FACS, LLC was able to restore the network after troubleshooting the situation, and it seems to be running better than before. I will be using Family Affair Computer Solutions, LLC... Read More
    Jimmy Whitesell
    RA Whitesell Contractors
  • Family Affair Computer Solutions, LLC has provided many computer-related services to the last church I served, Leaksville Moravian. The company built a new church computer which is performing extremely well. A two-tier backup system was implemented to protect the church's data. I am happy to recommend them to others. Read More
    Rev. Robert E. Peterson
    Retired Moravian Minister

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